Delivery Information

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Standard Delivery

FREE - when you spend PKR 5000, or PKR 250 for orders under PKR 5000

  • Delivery in 3 to 5 working days (excluding weekends and bank holidays)
  • We can’t deliver during a specific time slot, but if you are likely to be out we are happy to deliver to a work, family or friends address.

Same Day Delivery

Flat PKR 500 on all order values.

  • Order between 10 am and 5 pm to receive your order on the same day. Orders placed after 5 pm will be considered for next-day delivery.
  • Available only for orders valued above PKR 5000.
  • Please note: This is a premium service available in Lahore, Karachi, & Islamabad within a 15 km radius (Terms & Conditions apply).

 Store Pickup

I've lost my receipt

The Entertainer stores will ask to see a valid till receipt before they are able to accept a toy back for either an exchange or a refund so remember to keep your receipt safe.

In Store Pickup

FREE – Any order value.

  • Collect from your local store in as little as 30 minutes.

More details of our delivery terms and conditions can be found here.

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